At Orval, we are dedicated to providing a smooth and worry-free shopping experience from start to finish. Every order is carefully handled to ensure your curtains arrive in perfect condition — wherever you are in the world.
We offer reliable international shipping with a simple and transparent pricing structure. Below is a detailed overview of our shipping process:
| Shipping Detail | Description |
|---|---|
| Processing Time | Orders are typically processed within 1–3 business days after payment is confirmed. During peak seasons or promotional periods, processing may take slightly longer. We take care to inspect and package each order with precision and care. |
| Shipping Time (USA) | For customers in the United States, we ship via USPS. Delivery typically takes 5–9 business days after dispatch. Tracking information will be provided so you can follow your order every step of the way. |
| Shipping Time (Other Countries) | For international orders outside the US, we use DHL to ensure reliable and timely delivery. Depending on your location, delivery takes approximately 7–12 business days after dispatch. |
| Shipping Fee | We charge a flat rate of $7.99 per order, regardless of the destination or number of items purchased. This simple pricing helps you shop confidently without worrying about hidden shipping costs. |
| Taxes Included | All prices displayed on our website include any applicable taxes. There are no additional fees at checkout. What you see is what you pay. |
Once your order is shipped, you will receive a notification email with your tracking number. We always work with trusted carriers to make sure your order arrives safely and on time.
If you have any questions about shipping, delivery times, or order tracking, feel free to contact our customer support. Our team is here to assist you every step of the way.