Welcome to Orval. By accessing or using our website (orvalshop.com), you agree to be bound by the following Terms of Service ("Terms"). These Terms govern your access to and use of our website, products, and services. If you do not agree with these Terms, please do not use our site.

1. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable local, state, national, or international law or regulation
  • Engage in any fraudulent, harmful, or abusive behavior
  • Interfere with the security or functionality of the website
  • Attempt to gain unauthorized access to user data, systems, or networks

2. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized access or breach.

3. Product Information & Availability

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not guarantee that all information is always error-free or up-to-date. We reserve the right to:

  • Modify or discontinue products at any time without prior notice
  • Correct pricing errors or inaccuracies
  • Limit or cancel orders based on product availability or suspected fraud

4. Orders, Payment & Billing

By placing an order, you agree to provide accurate, current, and complete payment and billing information. We reserve the right to refuse any order placed through the site, particularly in cases of suspicious activity or misuse.

All payments are securely processed via third-party providers (e.g., Stripe, PayPal). We do not store full credit card information on our servers.

5. Shipping, Returns, and Refunds

Please refer to our Shipping Policy and Return & Refund Policy pages for detailed information on delivery, exchanges, and refund procedures.

6. Intellectual Property

All content on this website — including but not limited to text, images, logos, product descriptions, and design — is the property of Orval or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, modify, or use any part of this content without our prior written consent.

7. Third-Party Tools & Links

This site may contain links to third-party websites or provide access to third-party tools. These are provided “as is” for convenience, and we are not responsible for the content, availability, or policies of such external sites. Use them at your own risk.

8. Disclaimer of Warranties

We do our best to ensure the accuracy and availability of our services, but we do not guarantee that the website will be uninterrupted, secure, or error-free. All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Orval shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the website or our services.

10. Indemnification

You agree to indemnify and hold harmless Orval and its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the site.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of California (or jurisdiction of your business), without regard to its conflict of law provisions. Any disputes shall be resolved through arbitration or courts located in our principal jurisdiction.

12. Changes to the Terms

We reserve the right to update or modify these Terms at any time. When changes are made, the updated version will be posted on this page with a revised date. Continued use of the site constitutes your acceptance of those changes.

Last updated: April 14, 2025

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Orval Customer Support
📧 Email: [email protected]
🌐 Website: https://orvalshop.com